For the purpose of processing your requests and transactions, we gather certain personal information, usage data and cookies from you when you register, sign up for or purchase any goods and services. This information may be used to contact you directly when required. However, in most cases, it will be reserved for administrative purposes so that we can review these details in order to provide you with more efficient services.
Type of Personal Information gathered
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We respect the privacy of all our customers and clients and assure that all the Personal Information collected is kept completely secure. We do not sell, trade, rent, transfer or exchange your information with any third party vendor or affiliate. The information gathered will be released only if it is deemed necessary by law. We may, in order to provide a more secure service, exchange your personal information with certain trusted companies and organizations for fraud protection and for ensuring a safer transaction gateway.
How information is collected
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated below.
Why we collect such information
We collect such non-personal and personal information for the following purposes:
To provide, operate and maintain our Services;
To provide our Users with ongoing customer assistance and technical support;
To notify you about changes to our Service;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages unless you have opted not to receive such information;
To allow you to participate in interactive features of our Service when you choose to do so;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How information is stored, used, shared, and disclosed
Kangaroo Care Doula is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Communication with Site Visitors or Users
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms & Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you do not wish to keep a log of your information, you can configure your browser to reject all cookies or to notify you whether to accept a cookie or not. Disabling the cookies may reduce the functionality of certain aspects of our website. To find out more about enabling and disabling cookies, please check the Help section of your browser.
Our servers keep a log of your IP address to monitor user movement and determine site traffic statistics. This helps us analyze our main clientele and configure our website in order to serve you better. IP addresses are in no way linked to your personal information and will be kept strictly confidential at all times.
THIRD PARTY COMPANIES & INDIVIDUALS
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our site has various subscription services for which you can register in order to receive periodic emails to the account you specified. If at any time you wish to unsubscribe from a particular service, please send us an email at our support address or click on the Unsubscribe/Opt-Out link provided at the end of each mail.
FOR EU/EEA VISITORS
performing contractual obligations;
obtaining explicit consent to do so;
pursuing legitimate interests that do not supersede individual rights;
facilitating payment processing, and
complying with legal requirements.
Data Protection Rights Under GDPR
If you are located in the EU or EEA, you have certain rights under the GDPR including:
The right to access your personal data and request information about how it is used
The right to rectify inaccurate or incomplete data
The right to request erasure of your personal data under certain circumstances
The right to withdraw your consent for marketing purposes
The right to restrict or object to the processing of your personal data
The right to data portability, allowing you to receive a copy of your data in a structured, machine-readable format
If you wish to opt-out, unsubscribe or request further information about how your personal information is being used, you can contact us by email: firstname.lastname@example.org Please note that we may ask you to verify your identity before responding to such requests.
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. While we strive to provide all individuals and entities on whom we possess data with the highest possible degree of control over their data, you may have additional data protection rights under the GDPR that are not specifically listed here.
If you wish to contact us for any further information about how your personal information is being used, you can do so by emailing: email@example.com
If we decide to use your Personal Information in any other manner than specified in this policy, you will be notified via email. You will have the option of opting out of such use of your Personal Information.